FY 2017-18 FINAL ADOPTED BUDGET

Infrastructure - Engineering & Inspections

Departmental Objectives

 Promote a collaborative, efficient and responsive organizational environment that supports the needs of citizens, businesses and developers in the Greensboro area.  Provide for the construction of City resources to support desired growth or a quality of life that is attractive to economic development.

 Maintain City assets and resources to provide efficient and effective municipal services.

 Take measures to ensure regulatory compliance standards are met.

 Provide a safe transportation system that ensures mobility for all users.  Develop and implement strategies to promote environmentally sound practices.

 Identify and implement cost saving measures and increase revenue generating opportunities.  Provide cost efficient inspection services as compared with other North Carolina jurisdictions.  Provide support to public safety personnel and residents.  Provide training and certification opportunities to employees.  Complete work orders and mission critical functions within departmental adopted standards.  Support and promote City services and communicate effectively with both internal and external customers.  Develop and manage departmental budgets that efficiently provide for quality service to meet the demands of the community.

 Promote and educate employees on workplace safety.

PERFORMANCE MEASURES

2015-16

2016-17 Budget

2017-18 Adopted

2018-19 Projected

Actual

Workload Measures  Number of plan reviews conducted  Number of work orders completed  Number of City facility audits performed  Number of roadway footage inspected  Number of linear feet of new sidewalk installed

1,638

1,600

1,600

1,600

84,696

80,942

81,000

81,000

88

88

87

87

274,994

280,000

280,000

280,000

200,176

200,000

200,000

200,000

Efficiency Measures  Average cost per plan review  Percent of major facilities audited

$357

$349

$349

$349

100%

100%

100%

100%

 Percent of City of Greensboro inspection costs compared to other jurisdictions  Average number of inspections per day per inspector

54.6%

57.4%

57.4%

57.4%

18.6

18.3

18.3

18.3

Effectiveness Measures  Percent of plan reviews completed within time commitments  Percent of work orders completed on time

88%

98%

98%

98%

84%

84%

84%

84%

90%

100%

100%

100%

 Percent of construction projects completed within targeted  Percent of trades inspections completed within targeted  Average grade for facilities capital renewal maintenance

88%

88%

90%

90%

C

C

C

C

Adopted FY 2017-18 Budget

78