FY 2017-18 FINAL ADOPTED BUDGET

TECHNICAL SERVICES FUND

PROGRAMS

2015-16

2016-17 Budget

2017-18 Adopted

2018-19 Projected

Actual

Technical Services Designs, installs, maintains and develops specifications of communications and security equipment systems for the City; reviews all systems, monitors growth patterns, and projects future electronic equipment needs for all City departments. Technical Services also provides services to Guilford County, the Town of Gibsonville, the City of Burlington, Town of Elon, State Universities and other public safety and general government agencies.

Appropriation

3,693,981

4,268,636

5,925,958

5,847,900

Full Time Equivalent Positions

9

9

9

9

Departmental Objectives

 Be on site for 90% of all dispatched calls for service within one hour.  Maintain 99.99% radio system availability.  Complete 90% of all system service requests within 24 hours.

PERFORMANCE MEASURES

2015-16

2016-17 Budget

2017-18 Adopted

2018-19 Projected

Actual

Workload Measures  Number of work orders completed

2,238

2,400

2,500

2,500

 Number of preventative maintenance checks performed on system

36

36

36

36

Effectiveness Measures

90%

90%

90%

90%

 Complete 90% of all system service requests within 24 hours  Be on site for 90% of all dispatched calls for service within one hour

90%

90%

90%

90%

99.99%

99.99%

99.99%

99.99%

 Maintain 99.99% radio system availability

2015-16

2016-17 Budget

2017-18 Adopted

2018-19 Projected

BUDGET SUMMARY

Actual

Expenditures:

Personnel Costs

686,632

839,077

883,573

898,453

Maintenance & Operations

3,007,349

3,429,559

5,042,385

4,949,447

Capital Outlay

0

0

0

0

Total

3,693,981

4,268,636

5,925,958

5,847,900

Total FTE Positions

9.000

9.000

9.000

9.000

Revenues:

User Charges Internal Charges

860,429

1,111,751 2,297,988

850,000

850,000

2,639,564

2,675,187 1,796,738

3,730,987

Appropriated Fund Balance

743,754 484,528

819,977 38,920

637,959 628,954

All Other

604,033

Total

4,728,275

4,268,636

5,925,958

5,847,900

BUDGET HIGHLIGHTS  The FY 17-18 Budget is increasing by $1,657,322, or 38.8%. 

The City of Greensboro and Guilford County are accelerating implementation of a portion of the Migration Assurance Plan (MAP) contract. By doing so, it will allow for a quicker transition of radio system equipment for public safety personnel to use a year earlier. This also lessens the risk of system outages and failure of older equipment.  In FY 16-17 work on the Hagan-Stone Park power site was completed. This will provide superior radio coverage for first responders in the City and County.

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