FINAL ADOPTED BUDGET FY2022-23

HUMAN RIGHTS

Departmental Objectives  Respond to all inquiries and requests for technical assistance within 48 hours.  Investigate complaints of discrimination and respond to residents’ concerns in accordance with the City’s ordinance.  Promote access to City services and programs for individuals with limited English proficiency through the City’s Language Access Plan.  Offer cultural and educational programs/events, independently and in collaboration with other City departments and external organizations which meet diverse community needs.  Provide advisory and consulting services to businesses through departmental programs in support of economic development.  Participate in and support youth programs that provide progressive core value and character development activities.  Provide assistance to the Human Rights Commissions, Boards, and Committees.

Performance Measures

Actual

Budget 2021-22

Projected 2023-24

Adopted 2022-23

2020-21

Workload Measures  Number of fair housing cases processed  Number of fair housing cases conciliated

35

34

35

35

5

4

7

5

 Number of landlord/tenant inquiries (technical assistance)  Number of landlord/tenant cases processed  Number of public accomodations inquiries  Number of public accomodations cases processed  Number of Boards & Commissions programs

400 110

380 106 N/A N/A

400 110 N/A N/A

400 110

5 3

5 3

50

50

50

50

 Number of program attendees at large  Number of Reentry Community Partners

2,500

11,610

2,500

2,500

20

17

20

20

 Number of Reentry programs

8

8

8

8

 Numberof participants in annual GSO Speaks cohorts  Number of employees certified for the Bilingual Pay Incentive

40 10

13 12

10 10

40 10

 Number of language line users (citywide)

2,640

2,631

2,500

2,640

Workload Measures  $ amount for conciliated fair housing cases

29,500

29,500

29,500

29,500

 $ amount for conciliated public accomodations cases  $ amount spent for interpreting/translating (HRD only)  $ amount sent for program participation internally  $ amount of administrative funds awarded from HUD

N/A 210

N/A 105

N/A 210

N/A 210

3,500

3,266

3,500

3,500

12,500

12,500

12,500

12,500

Budget Highlights: The FY 22-23 Adopted Budget is increasing by 119,953, or 16.4%.

 The FY 22-23 budget includes a service enhancement for the creation of one (1) FTE International Support Coordinator, to provide support that enhances the experiences of newcomers to Greensboro in their navigation of the City Services.  The FY 22-23 budget includes an increase of $20,000 to formalize funding for GSO Speaks. GSO Speaks is an internal program that challenges City employees to speak Spanish on a professional level.

Adopted 2022-23 Budget

46