FINAL ADOPTED BUDGET FY2021-22

INFORMATION TECHNOLOGY

Actual 2019-20

Budget 2020-21

Adopted 2021-22

Projected 2022-23

Full-time Equivalents by Program IT Administration GIS Computer Operations and Billing Application Services Enterprise Business Services

4.35 6.00 - 6.00 7.00

5.35 6.00 3.00 6.00 4.00

4.35 6.00 - 6.00 7.00

4.35 6.00 - 6.00 7.00

Total

23.35

24.35

23.35

23.35

Actual 2019-20

Budget 2020-21

Adopted 2021-22

Projected 2022-23

Expenditures by Type Personnel Costs Maintenance & Operations

2,584,875 1,825,025 4,409,900

2,207,848 1,585,429 3,793,277

2,333,761 1,790,826 4,124,587

2,653,035 1,875,216 4,528,251

Total

Revenues by Type User Charges

432,100 432,100

426,510 426,510

432,100 432,100

432,100 432,100

Subtotal

3,977,800 4,409,900

General Fund Contribution

3,366,767 3,793,277

3,692,487 4,124,587

4,096,151 4,528,251

Total

Departmental Objectives  Maintain a robust network and enterprise systems to provide future growth.  Increase application development throughput by migrating all development to a Service Oriented Archetecture.  Increase tranparency through our open data program.  Engage in Smart City initiatives to enrich community services.  Deliver excellent customer service.  Increase IT capacity to meet business objectives in timely manner.  Be a business partner and innovator.  Establish strong IT Governance.  Cloud First Infrastructure-as-a-Service & Software-as-a-Service.

Performance Measures

Adopted 2021-22

Actual

Budget 2020-21

Projected 2022-23

2019-20

82% 60% 80% 75%

80% 72% 81% 74% N/A

82% 60% 80% 75%

82% 60% 80% 75%

 IT Satisfaction Overall

 IT Project Capacity Satisfaction  IT Work Request Capacity Satisfaction

 IT Value

100%

100%

100%

 Cyber Security Friction to Value Rating

Adopted 2021-22 Budget

77