FINAL ADOPTED BUDGET FY2021-22

GRAPHIC SERVICES FUND

Departmental Objectives  Maintain customer satisfaction rating of no less than 90%.  Maintain cost of waste and re-runs due to errors at no more than 2% of monthly billings.  Ensure that all deadlines in Print Shop and Mail Room are met.

Performance Measures

Adopted 2021-22

Actual 2019-20

Budget 2020-21

Projected 2022-23

Workload Measures  Number of printed images Efficiency Measures  Percent of waste and reprints  Percent of deadlines met Effectiveness Measures  Percent of customer satisfaction

6,000,000

4,771,573

6,000,000

6,000,000

1% 99%

<1% 99%

1% 99%

1% 99%

98%

99%

98%

98%

Budget Highlights: The FY 21-22 Adopted Budget is decreasing by $92,928, or 8.9%.  The Graphic Services Fund increased the Internal Mail Services fee from $1,800 per division to $2,100 per division to support increased costs related to postage and mailing.  Due to revenue shortfalls for Mail Services, Graphic Services reduced approximately $88,000 in expenditures related to postage, printing paper, and supplies due to decreased demand.

Adopted 2021-22 Budget

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