FINAL ADOPTED BUDGET 2020-2021

TECHNICAL SERVICES FUND

Departmental Objectives  Maintain 99.99% radio system availability.  Complete 90% of all system service requests within 24 hours.  Be on site for 90% of all dispatched calls for service within one hour.

Performance Measures

Adopted 2020-21

Actual

Budget 2019-20

Projected 2021-22

2018-19

Workload Measures  Number of work orders completed

2,800

2,239

2,800

2,800

48

48

48

48

 Number of preventative maintenance checks performed on system

Effectiveness Measures  Complete 90% of all system service requests within 24 hours  Be on site for 90% of all dispatched calls for service within one hour

90% 90%

90% 90%

90% 90%

90% 90%

99.99%

99.99%

99.99%

90.00%

 Maintain 99.99% radio system availability

Budget Highlights: The FY 20-21 Adopted Budget is decreasing by $415,503, or 6.3%.

 The budget includes radio fees for internal users to remain flat at $89 per radio. Internal users were projected to begin paying $93 per radio in FY 20-21 but fees will remain unchanged due to the COVID-19 pandemic. This strategy will decrease expenses to the General Fund by $138,496 to address projected revenue shortfalls due to COVID-19.

Adopted 2020-21 Budget

139