Cisco IP 7960 Phone Help.fmb

Chapter 3 PlacingaCall andOtherBasicPhoneTasks

MakingTelephoneCalls

AnsweringaCall

To answer an incoming call: • Lift the handset. • If you areusingaheadset, press the Headset button, thenpress the line button of the incoming call. • To use the speakerphone, press the Answer soft key or the Speaker button.

EndingaCall

To end a call: • Hang up the handset.

• If you are using a headset, press the Headset button or the EndCall soft key. • If you are using the speakerphone, press the Speaker button or the EndCall soft key.

MutingaCall

You canmute the handset, headset, or speakerphone during a call. Themute feature temporarilydisables your phone’smicrophone.Muteprevents thepartyor parties on the other end of the line from hearing you, but does not interferewith your ability to hear them. Tomute a call, press the Mute button. To disengagemute, press Mute again.

PuttingaCall onHold

Whenyouput a call onhold, thecall remains active even thoughyou and theother party cannot hear one another. You can answer other callswhile a call is on hold.

Engaging theHold feature generatesmusic or a beeping tone. For this reason, avoid putting a conference call on hold.

Note

Cisco IPPhone 7960 and 7940SeriesUser Guide

3-3

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