Adopted Budget Projected Budget 2016-2017

Infrastructure - Engineering & Inspections

Departmental Objectives

 Promote a collaborative, efficient and responsive organizational environment that supports the needs of citizens, businesses and developers in the Greensboro area.  Provide for the construction of City resources to support desired growth or a quality of life that is attractive to economic development.

 Take measures to ensure regulatory compliance standards are met.  Provide a safe transportation system that ensures mobility for all users.  Develop and implement strategies to promote environmentally sound practices.  Maintain City assets and resources to provide efficient and effective municipal services.

 Identify and implement cost saving measures and increase revenue generating opportunities.   Provide cost efficient inspection services as compared with other North Carolina jurisdictions.  Provide support to public safety personnel and residents.  Provide training and certification opportunities to employees.  Complete work orders and mission critical functions within departmental adopted standards.  Support and promote City services and communicate effectively with both internal and external customers.  Develop and manage departmental budgets that efficiently provides for quality service to meet the demands of the community.

 Promote and educate employees on workplace safety.

PERFORMANCE MEASURES

2014-15

2015-16 Budget

2016-17 Adopted

2017-18 Projected

Actual

Workload Measures  # of plan reviews conducted  # of work orders completed  # of City facility audits performed  # of roadway footage inspected  # of linear feet of new sidewalk installed

1,479

1,600

1,600

1,600

76,075

80,942

80,942

80,942

83

88

88

88

139,987

140,000

140,000

140,000

123,594

100,000

100,000

100,000

Efficiency Measures  Average cost per plan review  % of major facilities audited

$358

$349

$349

$349

98%

100%

100%

100%

 % of City of Greensboro inspection costs compared to other jurisdictions

53.7%

57.4%

57.4%

57.4%

 Average # of inspections per day per inspector

17.8

18.3

18.3

18.3

Effectiveness Measures  % of plan reviews completed within time commitments

100%

98%

98%

98%

 % of work orders completed on time

83%

84%

84%

84%

 % of construction projects completed within targeted timeline

90%

100%

100%

100%

 % of trades inspections completed within targeted time frame

87%

88%

88%

88%

 Average grade for facilities capital renewal maintenance

C

C

C

C

Adopted FY 2016-17 Budget

76