Adopted Budget Projected Budget 2016-2017

GRAPHIC SERVICES

PROGRAMS

2014-15

2015-16 Budget

2016-17 Adopted

2017-18 Projected

Actual

Printing/Mailroom Provides graphic services and printing for departments of the City of Greensboro and Guilford County. Also provides mail services for all City departments.

Appropriation

1,032,531

987,139

1,010,837

1,028,090

Full Time Equivalent Positions

9.25

8.00

8.00

8.00

Departmental Strategies

 Maintain customer satisfaction rating of no less than 90%.  Maintain cost of waste and re-runs due to errors at no more than 2% of monthly billings.

 Produce 30% or more of jobs on recycled paper when cost effective.  Ensure that all deadlines in Print Shop and Mail Room are met.

PERFORMANCE MEASURES

2014-15

2015-16 Budget

2016-17 Adopted

2017-18 Projected

Actual

Workload Measure  Number of printed images Efficiency Measures  Percent of waste and reprints Effectiveness Measures  Percent of customer satisfaction  Percent of jobs on recycled paper  Percent of deadlines met

6,246,469

6,300,000

6,500,000

7,000,000

1%

1%

2%

2%

99%

99%

99%

99%

99%

99%

98%

98%

42%

30%

30%

30%

BUDGET SUMMARY

2014-15

2015-16 Budget

2016-17 Adopted

2017-18 Projected

Actual

Expenditures:

Personnel Costs

515,042 510,173

490,224 496,915

516,356 494,481

531,522 496,568

Maintenance & Operations

Capital Outlay

7,316

0

0

0

Total

1,032,531

987,139

1,010,837

1,028,090

Total FTE Positions

9.250

8.000

8.000

8.000

Revenues:

User Charges Internal Charges

202,967 822,379

190,966 796,173

183,580 826,535

187,500 839,730

Fund Balance

2,189

0 0

722

860

All Other

253

0

0

Total

1,027,788

987,139

1,010,837

1,028,090

BUDGET HIGHLIGHTS  The FY 16-17 Adopted Budget is increasing by $23,698, or 2.4%.

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