Adopted Budget 2015-2016

Infrastructure - Engineering & Inspections

Departmental Objectives

 Promote a collaborative, efficient and responsive organizational environment that supports the needs of citizens, businesses and developers in the Greensboro area.  Provide for the construction of City resources to support desired growth or a quality of life that is attractive to economic development.

 Maintain City assets and resources to provide efficient and effective municipal services.

 Take measures to ensure regulatory compliance standards are met.

 Provide a safe transportation system that ensures mobility for all users.  Develop and implement strategies to promote environmentally sound practices.

 Identify and implement cost saving measures and increase revenue generating opportunities.   Provide cost efficient inspection services as compared with other North Carolina jurisdictions.  Provide support to public safety personnel and residents.  Provide training and certification opportunities to employees.  Complete work orders and mission critical functions within departmental adopted standards.  Support and promote City services and communicate effectively with both internal and external customers.  Develop and manage departmental budgets that efficiently provides for quality service to meet the demands of the community.

 Promote and educate employees on workplace safety.

PERFORMANCE MEASURES

2013-14

2014-15 Budget

2015-16 Adopted

2016-17 Projected

Actual

Workload Measures  # of plan reviews conducted  # of work orders completed  # of City facility audits performed  # of roadway footage inspected  # of linear feet of new sidewalk installed

1,420

1,235

1,235

1,235

72,414

69,630

69,630

69,630

81

83

83

83

226,158

100,000

100,000

100,000

100,120

80,000

80,000

80,000

Efficiency Measures  Average cost per plan review  % of major facilities audited

$378

$465

$465

$465

100%

100%

100%

100%

 % of City of Greensboro inspection costs compared to other jurisdictions

56.8%

60.5%

60.5%

60.5%

 Average # of inspections per day per inspector

18.1

17.2

17.2

17.2

Effectiveness Measures  % of plan reviews completed within time commitments

99%

98%

98%

98%

 % of work orders completed on time

77%

86%

89%

89%

 % of construction projects completed within targeted timeline  % of trades inspections completed within targeted time frame  Average grade for facilities capital renewal maintenance

83%

95%

95%

95%

82%

92%

92%

92%

-

C-

C

C

Adopted FY 2015-16 Budget

76