Adopted Budget 2015-2016

GRAPHIC SERVICES

PROGRAMS

2013-14

2014-15 Budget

2015-16 Adopted

2016-17 Projected

Actual

Printing/Mailroom Provides graphic services and printing for departments of the City of Greensboro and Guilford County. Also provides mail services for all City departments.

Appropriation

981,602

1,060,814

987,139

1,004,469

Full Time Equivalent Positions

9.25

9.25

8.00

8.00

Departmental Strategies

 Maintain customer satisfaction rating of no less than 90%.  Maintain cost of waste and re-runs due to errors at no more than 2% of monthly billings.

 Produce 30% or more of jobs on recycled paper when cost effective.  Ensure that all deadlines in Print Shop and Mail Room are met.

PERFORMANCE MEASURES

2013-14

2014-15 Budget

2015-16 Adopted

2016-17 Projected

Actual

Workload Measure  Number of printed images Efficiency Measures  Percent of waste and reprints Effectiveness Measures  Percent of customer satisfaction  Percent of jobs on recycled paper  Percent of deadlines met

6,783,437

7,000,000

7,250,000

7,250,000

1%

1%

2%

2%

99%

99%

99%

99%

99%

99%

98%

98%

35%

30%

30%

30%

BUDGET SUMMARY

2013-14

2014-15 Budget

2015-16 Adopted

2016-17 Projected

Actual

Expenditures:

Personnel Costs

505,971 475,631

548,286 512,528

490,224 496,915

502,554 501,915

Maintenance & Operations

Capital Outlay

0

0

0

0

Total

981,602

1,060,814

987,139

1,004,469

Total FTE Positions

9.250

9.250

8.000

8.000

Revenues:

User Charges Internal Charges Fund Balance

174,777 802,799

209,000 851,814

190,966 796,173

193,383 811,086

928

0 0

0 0

0 0

All Other

0

Total

978,504

1,060,814

987,139

1,004,469

BUDGET HIGHLIGHTS  The FY 15-16 Budget is decreasing by $73,675, or 6.9%.  The FY 15-16 Budget includes a reduction of one vacant FTE and a reallocation of .25 FTE.  In FY 15-16, the Graphic Services Division will report to the Communications and Marketing Department.

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