2025 Annual Comprehensive Report

Table XXI Page 1 of 2

-21 3 Operating Indicators by Function Fiscal Years Ended June 30, 2016-2025 Function General Government Development plans submitted Zoning violations investigated Budget adjustments Water and sewer mains inspected Work orders completed Roadway footage inspected Sidewalk footage inspected Payments/receipts processed Employment applications processed Public Safety Police Response calls for service Average patrol response time (all types) Fire Total fire responses Fire investigations conducted Total responses Transportation Total route miles Number of passengers (millions) Engineering and Inspections Environmental Services Educational initiatives (per month) Users of household hazardous waste disposal facility Waste collected (pounds) Water Operations Water customer accounts Significant industrial users Meters read annually Water meters New connections Water main breaks Average water MGD treated daily Average daily consumption (millions of gallons) Sewer Operations Average wastewater MGD treated daily Coliseum Operations Total number of events Total attendance (millions) Performing Arts Center Total number of events Total attendance (millions) Aquatic Center Total number of events Total attendance Solid Waste Management Residential refuse collected (average tons per month) Recyclables collected (average tons per month) Yard waste collected (average tons per month) White goods collected (average items per month) Phase II (tons processed per year) Phase III (tons processed per year) Transfer Station (tons processed per year) Compost Facility (tons processed per year)

Fiscal Year

2016

2017

2018

2019

2020

2021

251

276

234

231

241

261

2,526

1,638

1,481

1,454

2,455

2,405

242

299

294

380

339

249

64,017 11,034 274,994 193,450

104,193 11,915 593,300 317,708

124,479 11,627 559,819 183,787

33,317 12,215 632,854 196,631

83,758 11,273 449,451 257,310

32,784 11,588 558,027 269,328

1,075,836

1,063,506

1,052,640

1,055,742

1,038,828

1,018,460

26,200

26,979

34,785

33,059

22,720

19,026

128,864

126,957

153,607

149,812

143,057

139,912

12:34

10:04

10:10

10:42

9:12

12:35

1,044

1,079

1,133

955 281

1,101

1,066

219

204

281

338

317

36,237

33,417

39,153

42,276

38,952

34,457

3.8 4.1

3.9 4.0

4.1 3.7

4.4 3.5

4.0 2.8

3.4 2.0

Inspections performed on closed dwellings/units ** Inspections performed on Local Ordinance Enforceme

4,522 17,764

3,851 11,351

1,746 11,122 1,002 24,885

1,366 10,076 1,005 28,577

1,476 21,933 1,015 29,141

1,678 20,596 1,020 28,129

989

996

24,985

26,059

1,653,802

1,680,460

1,576,670

1,841,139

1,900,314

2,059,962

104,158

104,591

105,551

106,100

106,840

106,736

35

35

35

29

29

32

1,260,804 105,067

1,268,460 105,705

1,281,684 106,807

1,287,876 107,323

1,386,828 107,916

1,296,096 108,008

595 304

638 302

1,102

516 319

740 319

801 380

423

23 33

24 34

23 33

22 32

22 32

23 32

34

33

32

37

36

35

905 1.1

933 1.2

951 1.1

941 1.1

739 1.0

625 0.4

149

122

140

167

100

188,348

146,835

168,384

186,055

121,922

4,760 2,316 1,088

4,801 2,195 1,067

4,942 2,094 1,007

5,115 2,054 1,210

5,621 1,657

6,018 1,114 1,082

914 138

88

117

111

123

148

35,915 47,142 221,989 29,538

39,145 32,741 205,504 29,512

39,617 6,663 181,236 35,210

44,980 7,533 209,163 41,026

46,391 8,284 207,733 31,387

66,838 7,584 230,595 36,291

* This is for minimum housing, nuisance, vehicles and zoning. ** This represents the number of reinspections performed on minimum housing cases.

Sources: City Departments (Police, GTA, Planning, Water, Field Operations), Budget Documents and Annual Comprehensive Financial Report.