2023 Annual Comprehensive Report

Table XXI Page 1 of 2

-21 3 Operating Indicators by Function Fiscal Years Ended June 30, 2014-2023 Function General Government Development plans submitted Zoning violations investigated Budget adjustments Water and sewer mains inspected Work orders completed Roadway footage inspected Sidewalk footage inspected Payments/receipts processed Employment applications processed Public Safety Police Response calls for service Average patrol response time (all types) Fire Total fire responses Fire investigations conducted Total responses Transportation Total route miles Number of passengers (millions) Engineering and Inspections Environmental Services Educational initiatives (per month) Users of household hazardous waste disposal facility Waste collected (pounds) Water Operations Water customer accounts Significant industrial users Meters read annually Water meters New connections Water main breaks Average water MGD treated daily Average daily consumption (millions of gallons) Sewer Operations Average wastewater MGD treated daily Coliseum Operations Total number of events Total attendance (millions) Performing Arts Center Total number of events Total attendance (millions) Aquatic Center Total number of events Total attendance Solid Waste Management Residential refuse collected (average tons per month) Recyclables collected (average tons per month) Yard waste collected (average tons per month) White goods collected (average items per month) Phase II (tons processed per year) Phase III (tons processed per year) Transfer Station (tons processed per year) Compost Facility (tons processed per year)

Fiscal Year

2014

2015

2016

2017

2018

2019

222

226

251

276

234

231

1,975

2,722

2,526

1,638

1,481

1,454

250

236

242

299

294

380

63,358 12,248 226,158 118,099

57,171 12,089 139,987 162,730

64,017 11,034 274,994 193,450

104,193 11,915 593,300 317,708

124,479 11,627 559,819 183,787

33,317 12,215 632,854 196,631

1,069,970

1,075,809

1,075,836

1,063,506

1,052,640

1,055,742

17,588

8,970

26,200

26,979

34,785

33,059

126,402

118,386

128,864

126,957

153,607

149,812

10:42

9:01

9:49

12:34

10:04

10:10

1,056

1,079

1,044

1,079

1,133

955 281

300

204

219

204

281

33,803

33,417

36,237

33,417

39,153

42,276

4.4 3.5

3.7 4.7

3.7 4.5

3.8 4.1

3.9 4.0

4.1 3.7

Inspections performed on closed dwellings/units ** Inspections performed on Local Ordinance Enforceme

3,228 17,783

2,723 15,657

4,522 17,764

3,851 11,351

1,746 11,122 1,002 24,885

1,366 10,076 1,005 28,577

975

985

989

996

20,423

19,903

24,985

26,059

1,566,466

1,741,788

1,653,802

1,680,460

1,576,670

1,841,139

103,051

103,563

104,158

104,591

105,551

106,100

35

35

35

35

35

29

1,235,484 102,957

1,243,572 103,631

1,260,804 105,067

1,268,460 105,705

1,281,684 106,807

1,287,876 107,323

414 252

512 327

595 304

638 302

1,102

516 319

423

23 32

24 33

23 33

24 34

23 33

22 32

30

32

34

33

32

37

1,021

853 1.4

905 1.1

933 1.2

951 1.1

941 1.1

1.5

128

127

149

122

140

167

148,914

149,574

188,348

146,835

168,384

186,055

4,561 2,372 1,265

4,555 2,291 1,103

4,760 2,316 1,088

4,801 2,195 1,067

4,942 2,094 1,007

5,115 2,054 1,210

41

88

88

117

111

123

37,337 7,125 196,574 32,229

36,613 6,456 202,536 29,657

35,915 47,142 221,989 29,538

39,145 32,741 205,504 29,512

39,617 6,663 181,236 35,210

44,980 7,533 209,163 41,026

* This is for minimum housing, nuisance, vehicles and zoning. ** This represents the number of reinspections performed on minimum housing cases.

Sources: City Departments (Police, GTA, Planning, Water, Field Operations), Budget Documents and Annual Comprehensive Financial Report.