2021 Annual Comprehensive Financial Report

Table XXI Page 1 of 2

Operating Indicators by Function Fiscal Years Ended June 30, 2012-2021

Fiscal Year

Function

2012

2013

2014

2015

2016

2017

General Government

Development plans submitted Zoning violations investigated

193

211

222

226

251

276

2,389

2,389

1,975

2,722

2,526

1,638

Budget adjustments

287

287

250

236

242

299

Water and sewer mains inspected Work orders completed Roadway footage inspected Sidewalk footage inspected Payments/receipts processed Employment applications processed

59,715 11,164 208,315 223,146

59,715 11,202 171,464 218,423

63,358 12,248 226,158 118,099

57,171 12,089 139,987 162,730

64,017 11,034 274,994 193,450

104,193 11,915 593,300 317,708

1,065,499

1,080,858

1,069,970

1,075,809

1,075,836

1,063,506

10,535

10,535

17,588

8,970

26,200

26,979

Public Safety Police

Response calls for service

142,524

125,579

126,402

118,386

128,864

126,957

Average patrol response time (all types)

9:40

10:42

9:01

9:49

12:34

10:04

Fire

Total fire responses

1,128

1,037

1,056

1,079

1,044

1,079

Fire investigations conducted

267

267

300

204

219

204

Total responses

33,027

33,027

33,803

33,417

36,237

33,417

Transportation

Total route miles

2.10

3.7 4.8

3.7 4.7

3.7 4.5

3.8 4.1

3.9 4.0

Number of passengers (millions)

4.7

Engineering and Inspections

Inspections performed on closed dwellings/units ** Inspections performed on Local Ordinance Enforceme

1,143 17,296

3,055 17,372

3,228 17,783

2,723 15,657

4,522 17,764

3,851 11,351

Environmental Services Educational initiatives (per month)

950

965

975

985

989

996

Users of household hazardous waste disposal facility

21,000 540,000

21,008

20,423

19,903

24,985

26,059

Waste collected (pounds)

1,636,263

1,566,466

1,741,788

1,653,802

1,680,460

Water Operations

Water customer accounts Significant industrial users

102,116

102,637

103,051

103,563

104,158

104,591

35

35

35

35

35

35

Meters read annually Water meters New connections Water main breaks

1,245,139 102,512

1,243,448 102,937

1,235,484 102,957

1,243,572 103,631

1,260,804 105,067

1,268,460 105,705

572 130

521 132

414 252

512 327

595 304

638 302

Average water MGD treated daily

25 34

24 34

23 32

24 33

23 33

24 34

Average daily consumption (millions of gallons) Sewer Operations Average wastewater MGD treated daily

27

26

30

32

34

33

Coliseum Operations

Total number of events Total attendance (millions)

1,016

1,002

1,021

853 1.4

905 1.1

933 1.2

1.4

1.4

1.5

Aquatic Center

Total number of events

100

124

128

127

149

122

Total attendance

120,884

153,675

148,914

149,574

188,348

146,835

Solid Waste Management Residential refuse collected (average tons per month) Recyclables collected (average tons per month) Yard waste collected (average tons per month) White goods collected (average items per month)

5,039 2,375 1,238

4,977 2,391 1,171

4,561 2,372 1,265

4,555 2,291 1,103

4,760 2,316 1,088

4,801 2,195 1,067

46

42

41

88

88

117

Phase II (tons processed per year) Phase III (tons processed per year)

42,710 7,321 218,290 31,623

37,337 7,377 206,070 27,921

37,337 7,125 196,574 32,229

36,613 6,456 202,536 29,657

35,915 47,142 221,989 29,538

39,145 32,741 205,504 29,512

Transfer Station (tons processed per year) Compost Facility (tons processed per year)

* This is for minimum housing, nuisance, vehicles and zoning. ** This represents the number of reinspections performed on minimum housing cases.

Sources: City Departments (Police, GTA, Planning, Water, Field Operations), Budget Documents and Annual Comprehensive Financial Report.

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