2020 Comprehensive Annual Financial Report
Table XX I Page 1 of 2
Operating Indicators by Function Fiscal Years Ended June 30, 2011-2020
Fiscal Year
2011 (a)
Function
2012
2013
2014
2015
2016
General Government
Development plans submitted Zoning violations investigated
123
193
211
222
226
251
2,026
2,389
2,389
1,975
2,722
2,526
Budget adjustments
297
287
287
250
236
242
Water and sewer mains inspected Work orders completed Roadway footage inspected Sidewalk footage inspected Payments/receipts processed Employment applications processed
67,378 11,831 67,810 5,956
59,715 11,164 208,315 223,146
59,715 11,202 171,464 218,423
63,358 12,248 226,158 118,099
57,171 12,089 139,987 162,730
64,017 11,034 274,994 193,450
1,073,695
1,065,499
1,080,858
1,069,970
1,075,809
1,075,836
8,485
10,535
10,535
17,588
8,970
26,200
Public Safety Police
Response calls for service
146,830
142,524
125,579
126,402
118,386
128,864
Average patrol response time (all types)
9:49
9:40
10:42
9:01
9:49
12:34
Fire
Total fire responses
1,197
1,128
1,037
1,056
1,079
1,044
Fire investigations conducted
255
267
267
300
204
219
Total responses
30,816
33,027
33,027
33,803
33,417
36,237
Transportation
Total route miles
3.50
2.1 4.7
3.7 4.8
3.7 4.7
3.7 4.5
3.8 4.1
Number of passengers (millions)
4.6
Engineering and Inspections
Inspections performed on closed dwellings/units ** Inspections performed on Local Ordinance Enforceme
175
1,143 17,296
3,055 17,372
3,228 17,783
2,723 15,657
4,522 17,764
3,738
Environmental Services Educational initiatives (per month)
925
950
965
975
985
989
Users of household hazardous waste disposal facility
19,500 425,000
21,000 540,000
21,008
20,423
19,903
24,985
Waste collected (pounds)
1,636,263
1,566,466
1,741,788
1,653,802
Water Operations
Water customer accounts Significant industrial users
101,544
102,116
102,637
103,051
103,563
104,158
35
35
35
35
35
35
Meters read annually Water meters New connections Water main breaks
1,250,816 102,006
1,245,139 102,512
1,243,448 102,937
1,235,484 102,957
1,243,572 103,631
1,260,804 105,067
541 140
572 130
521 132
414 252
512 327
595 304
Average water MGD treated daily
26 34
25 34
24 34
23 32
24 33
23 33
Average daily consumption (millions of gallons) Sewer Operations Average wastewater MGD treated daily
28
27
26
30
32
34
Coliseum Operations
Total number of events Total attendance (millions)
899 1.5
1,016
1,002
1,021
853 1.4
905 1.1
1.4
1.4
1.5
Aquatic Center
Total number of events
100
124
128
127
149
Total attendance
120,884
153,675
148,914
149,574
188,348
Solid Waste Management Residential refuse collected (average tons per month) Recyclables collected (average tons per month) Yard waste collected (average tons per month) White goods collected (average items per month)
5,128 2,426 1,297
5,039 2,375 1,238
4,977 2,391 1,171
4,561 2,372 1,265
4,555 2,291 1,103
4,760 2,316 1,088
60
46
42
41
88
88
Phase II (tons processed per year) Phase III (tons processed per year)
43,906 7,778 223,296 30,735
42,710 7,321 218,290 31,623
37,337 7,377 206,070 27,921
37,337 7,125 196,574 32,229
36,613 6,456 202,536 29,657
35,915 47,142 221,989 29,538
Transfer Station (tons processed per year) Compost Facility (tons processed per year)
(a) 2010 and 2011 column is an estimate based on the individual department's data. * This is for minimum housing, nuisance, vehicles and zoning. ** This represents the number of reinspections performed on minimum housing cases. Sources: City Departments (Police, GTA, Planning, Water, Field Operations), Budget Documents and CAFR.
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