2019 IT Strategic Plan Report

STRATEGIC PRIORITY: MAINTAIN NETWORK & ENTERPRISE SYSTEMS TO PROVIDE FOR FUTURE GROWTH • Key Theme: IT Innovation/Smart City Initiatives • Goal: Maintain Infrastructure and Provide Sustainable Growth • Goal: Exceptional Customer Service • ERP Upgrade for Multi-Tenant • Increase Network Redundancy at Remote Sites

• Upgrade Network Cabling to Ensure Max Bandwidth • Upgrade VOIP Phones to Ensure Max Bandwidth • Monitor Bandwidth Usage and Maintain Adequate Capacity & Speed • Perform quarterly DR & COOP Drills • Expand Remote DR Sites through Triad Connected Cities

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