2019 IT Strategic Plan Report

IT STRATEGIC INITIATIVES WILL FILL THE GAPS BETWEEN THE TARGET AND THE CURRENT STATE

IT segmented the initiatives into three groups

Strategic

Process improvement

Operational

Initiatives that are strategic in nature and have strong tie with one or more of the City’s strategic priorities.

Initiatives that are related to IT capabilities. By improving these

Initiatives that are more “keeping the lights on” or those not directly related to the City’s strategic priorities.

capabilities IT will be able to better address the issues brought up in the business context and improve IT maturity. Based on: Initiatives that related to the analysis of the gaps between current state IT capabilities and target state IT capabilities.

Based on: Analysis of the City’s Goals and key themes brought up during the City executive business context interviews.

*Note: The roadmap for these initiatives are not highlighted in the executive summary – they are included in the appendix.